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Getting Reviews is easy…when you make it easy

TL;DR – make it easy for customer to give you reviews.

Just to give you an idea, these are REAL REVIEWS of this Key System, from REAL SHOPOWNERS;

Since started using it I have about 20 new reviews in just over a week which I think you will agree is a great outcome.

A year later I thought it would be good to share that the shop now has wait for it trumpets playing…. 1047 reviews. All because I have an easy way to ask for them click click send.

I sent out requests on about 50 and I got 8 positive reviews in a couple hours.

Reviews gives you credibility
Given the same product at the same price, would you buy from a shop that has 100 reviews of it, or from a shop that has no reviews of it?

Reviews can be used to revamp your store/products
Finding that a product is getting negative reviews? Fix that product up, or remove it, or place less emphasis on it at your shop. Replace it with a new, better, product… the possibilities here are endless.

Customer Reviews is Manna for SEO
Every customer review is new content for your shop. We all know that Google loves content.

Does your shop have Reviews?

Are you asking your buyers for reviews? If not, why not? If you are and it just isn’t happening, what barriers have you put in place stopping buyers from helping you? Let’s look at a couple;

Barrier #1: Guest Checkout
You have no way for the buyer to login and write a review.

Barrier #2: Having to login
Your buyer needs to remember his/her password that he last used 3 weeks ago. What a pain.

NOW SOLVED, with the all-new KEY System

– shopowner attaches a randomised Key to each order
– shopowner can send emails to 1 customer or multiple customers asking them to click a link to make reviews
– customer makes review without logging in

Admin Side gets a whole new page for setting up keys and sending emails:

key_admin

As you can see, keys are easy to set up, emails go out with just one press of a button.

Shop side gets a whole new Modular Page for allowing customer to make review(s):

key_shop

As you can see, multiple products exist in a tabbed layout, making it super simple for buyers to leave reviews. Once a review is left, it looks like this:

key_review_1

At this point, the usual system of reviews is used where shopowner sets status of a new review to live after having had a look at it…

This new (reviews) Key System is available now. The cost is £20, which covers my time of development and future development of the system. I have more ideas for this system which are being coded as you read this.

Want it?

GOOD FOR: Responsive (Community Edition) osCommerce Gold or Edge.

Make a donation of £20 at this link, the donation can be anonymous and goes via Paypal – please let me know (in the Paypal Comment Box) that the donation is for “Key System” – thanks.

By making a donation, you are helping to support the future of the Responsive osCommerce project. Within 24 hours of your donation, I’ll get the zip to you. THANK YOU.

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Content Module: Manufacturers Sliding Carousel

The next module on offer is my Manufacturers Sliding Carousel which is Content Module for your homepage. This module takes your manufacturer icons and links them to each manufacturers page.

They are displayed in a sliding carousel, which is set up appropriately for you on initial install – but can be manually changed very easily. The Slider has nav-arrows (if you want them), nav-dots (if you want them), see below:

manfacturer_crawl

There are NO CORE CHANGES – simply upload, go into admin, turn on.

This is a nice way to show manufacturers without taking up too much real estate.

Want it?

GOOD FOR: Responsive (Community Edition) osCommerce Gold or Edge.

Make a donation of just £4 at this link, the donation can be anonymous and goes via Paypal – please let me know (in the Paypal Comment Box) that the donation is for “manufacturer carousel” – thanks.

By making a donation, you are helping to support the future of the Responsive osCommerce project. Within 24 hours of your donation, I’ll get the zip to you. THANK YOU.

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Dashboard Module: New and Returning Customer

A nice dashboard showing new and returning customer Stats.
There are no core code changes, just upload it and turn it on!

costats-1

You can select the type of chart to display and how far back you want the stats to calculate.

costats-2

A new customer is defined as someone who first signed up to your shop inside the selected time frame.
A returning customer is defined as someone who first signed up to your shop before the selected time frame and signed in inside the selected time frame.

In the particular example above, this test shop has 1 new client and 1 returning client, hence the chart shows a 50/50 split.

Want it?

GOOD FOR: ALL osCommerce from 2.3 onwards including Responsive Gold and Responsive Edge.

Make a donation of just £3 at this link, the donation can be anonymous and goes via Paypal – please try to let me know (in the Paypal Comment Box) that the donation is for “customer stats” – thanks.

By making a donation, you are helping to support the future of the Responsive osCommerce project. Within 24 hours of your donation, I’ll get the zip to you. THANK YOU.

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Delivery Date Selector

This one add a delivery date selector into the checkout_success page;

del_date_1

and adds an extra tab onto the admin/orders.php page (which, da da daaa, shows the selected date);

del_date_3

All with ZERO Core Code changes.

Want it?

GOOD FOR: UP TO DATE Edge (has the tabbed orders page built in).
OK FOR: GOLD, Older Edge – but you’ll need to install the tabbed orders page or make some core code adjustments (to be able to see the selected date).

Make a donation of just £3 at this link, the donation can be anonymous and goes via Paypal – please try to let me know (in the Paypal Comment Box) that the donation is for “delivery date” – thanks.

By making a donation, you are helping to support the future of the Responsive osCommerce project. Within 24 hours of your donation, I’ll get the zip to you. THANK YOU.

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Write A Testimonial

Responsive osCommerce has had Testimonials functionality built in since Gold days. In Edge, that was updated quite significantly. A testimonial is different to a Product Review, as a testimonial is more about the overall experience of using the site and services the shopowner offers.

Let’s make it easier for customer to write a testimonial…

1. New write testimonial page

testimonial_1

which is protected by;

2. An Action Recorder

testimonial_3

along with;

3. A link in the customers account to easily find the page

testimonial_2

All done and completed with zero core code changes. Just upload the new files, turn on the Action Recorder, turn on the Link Module…and that is it. A 30 second upload and installation and no code to change at all!

Want it?

GOOD FOR: Edge

Make a donation of just £3 at this link, the donation can be anonymous and goes via Paypal – please try to let me know (in the Paypal Comment Box) that the donation is for “write testimonial” – thanks.

By making a donation, you are helping to support the future of the Responsive osCommerce project. Within 24 hours of your donation, I’ll get the zip to you. THANK YOU.

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Popup Shopping Cart in Navbar

How about a Navbar link that when clicked opens up a popup shopping cart?

popup_cart_1

Looks good I think. It’s a very simple install with no Core Code changes, just unzip, upload, go into admin and turn on.

popup_cart_2

It’s pretty much a direct replacement for the standard Cart Navbar Module.

Want it?

Make a donation of just £3 at this link, the donation can be anonymous and goes via Paypal – please make sure to let me know (in the Paypal Comment Box) that the donation is for “popup cart” – thanks.

By making a donation, you are helping to support the future of the Responsive osCommerce project. Within 24 hours of your donation, I’ll get the zip to you. THANK YOU.

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OOS (Out Of Stock) module for product_info

Some shopowners might like to show products that are out of stock, but not have them available to add to cart. This module updates the product_info.php page to enable that.

So, if product_stock is set to zero this is what normally shows:

b4_oos

Buy button exactly as per standard Responsive osC, out of the box. With my new Module, that changes so that it looks like this:

after_oos

Warning Message (in red) can be changed to suit.
Button text and icon can be changed to suit.
Form inputs and buttons are disabled.
Product cannot be added to cart from the product_info page.

What sort of a module is it?

It’s a HT Module.
Upload, go into admin and turn it on.
NO CORE CODE CHANGES!

Want it?

Make a donation of just £2.70 at this link. By making a donation, you are helping to support the future of the Responsive osCommerce project. Within 24 hours of your donation, I’ll get the zip to you.

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Order Summary on checkout_success.php

Here’s a nice little module that adds in a very basic “order summary” on the checkout_success.php page. It’s a content module, so is super simple to install, just upload and turn on in admin!

It looks like this:

order_summary

To use this, you’ll need to be on the Responsive version, either Gold or Edge, does not matter. If you have an older version, it is still possible to use this, but would need just a small adjustment in the modules template file.

Want it ?

Make a donation of just £3.33 at this link. By making a donation, you are helping to support the future of the Responsive osCommerce project. Within 24 hours of your donation, I’ll get the zip to you.

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View Orders – Quick Links

This one adds a list of orders to the “My Orders” portion of account.php – which makes it much easier for your customers to find their previous orders.

NO CORE CODE CHANGES. Upload, Turn On, DONE!

Good for GOLD, Good for EDGE

In an out of the box Responsive osCommerce, that piece of account.php looks like this:

orders_old

With my modification, it now looks like this:

orders_new

Shopowner can also choose to remove the default link “view the orders I have made”…if that makes more sense not to have it, why not remove it?? Shopowner can also choose the number of orders to show.

In the Admin side, it looks like this:

orders_admin

This is a simple installation. Unzip, Upload, Turn On, DONE.

Want it? Great…

Make a donation of £2.50 at this link. By making a donation, you are helping to support the future of the Responsive osCommerce project. Within 24 hours of your donation, I’ll get the zip to you.

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Testimonials Box.

Another one to allow you chaps to support the Project. Received overnight;

would love a box like the review box to show random testimonials

And so, here it is. A new sidebox module that shows a random testimonial from your site…which installs just like any other box; upload, go into admin, turn it on. NO CORE CODE CHANGES.

Shop Side

testimonial_box

Admin Side

testimonial_admin

Want It?

You can get it by donating just £2.00 to the Responsive Project. Donation link, thank you. Donations allow me to spend time moving osCommerce forwards. THANKS.